How do I order?
Shop directly on our website, or message us on Instagram or WhatsApp with the item you want, we'll take your delivery address and get it on its way to you.
How long does delivery take?
We deliver across all of Lebanon. Expect your order to arrive within 2-4 days.
What payment methods do you accept?
Cash on delivery only, for now. You pay the courier directly when your order arrives.
Where are your bags from?
We source directly from trusted suppliers abroad, hand-picking each piece for quality, hardware, and finish. Every bag is inspected before it's listed.
Can I exchange my order?
Yes, exchanges are accepted within 48 hours of receiving your order, provided the item is unused and in its original condition.
Do you offer cash refunds?
We offer store credit or exchanges, no cash refunds.
How do I know my size/fit for a bag?
(worth adding if your bags vary meaningfully in dimensions — even one line like "Check each product page for exact measurements" helps reduce exchange requests)
Need help?
We're always happy to help. Send us a DM anytime and we'll get back to you as soon as possible. 💌